Reservation conditions

Reservation conditions

The system

The online booking system of Villas Veaco Bahia Azul allows you to make reservations in real time, at any time of the year, according to the conditions detailed below. In the case of payment of the reservation through credit card, it is essential that you provide the card number and expiration date, if requested, your security code to confirm and guarantee your reservations, along with a telephone number of contact and an email address so you can receive information about the status of reservations. All rates and promotions are subject to their own sales conditions, as published.

Reservations

To confirm the reservation, a non-refundable minimum deposit of 30% of the total value of the reservation indicated by the system is required as a provision for the cost of the preparations and arrangements made prior to arrival at the Villa and its individual facilities. Only one villa can be reserved per transaction. Two months before the reservation date, the remaining 70% must be paid. The villas will be reserved for a minimum of 1 occupant and a maximum of 7, as a general rule. Babies under 2 years do not imply any additional supplement.

The minimum stay is 4 nights. In high season (Easter, Summer, Christmas) the minimum stay is 5 nights.

Reservation confirmation

The system will provide the data of the reservation made, along with a «locator» number, which must be used for any other operation or communication.

The reservation confirmation, provided by the system, will be subject to the validation of the data relating to the credit card, or, if applicable, upon receipt of the transfer. Consequently, if there are errors in the credit card provided, the reservation will be canceled.

In the case of bookings made by bank transfer, they will be provisionally pending pending a firm transfer to the account of Villas Veaco Bahia Azul.

The validity of the pre-booking will be detailed in the confirmation email sent by Villas Veaco Bahia Azul upon receiving the request.

When consulting «availability and price» and in the «confirmation of reservation» the amount corresponding to the total of your stay will be presented.

Availability is guaranteed only for those reservations made through an immediate payment system (eg, credit / debit card online or PayPal).

The company reserves the right to correct the contents of a reservation if there is evidence of an erratum or manifest error (eg, in the confirmation to the client appeared a concept that it had not selected, or paid).

Modification, cancellation of reservations and no presentation

It is possible to make changes to a reservation already confirmed in the dates of arrival and departure, in the type of Villa chosen, in the selected rate (according to those in force at the time of making the change), and other information of the reservation , as long as there is availability for the new conditions of the reservation.

It will also be understood as a modification the reduction or increase in the number of villas or number of people or nights or the change of name of the client and the modification of the dates of the trip. Check with us the new conditions and supplements of your reservation. Some rates are directly related to the number of nights booked, so any change can increase the daily price of the other nights. It is advisable to consult the special conditions in the reservations department, info@villasveaco.com.

Any modification must be communicated by e-mail to info@villasveaco.com, with a minimum of 72 hours before the date of entry.

EXCEPTIONS

Once the check-in is completed, cancellation or modification of the reservation can not be made, so if the client decides to anticipate his departure date or modify any of the conditions of his reservation (number of nights, number of people, type of villa, accommodation regime, etc.), you will not be entitled to any refund.

The cancellation conditions will not be valid for rates with offers or promotions, in which case the particular clauses corresponding to them will apply.

These conditions are only applicable for final customer. In no case for agencies or intermediaries.

General

The execution of any operation implies full acceptance of these general conditions.

These conditions are of general application, except in those promotions in which they expressly detail in a particular way other conditions of cancellation, modification or refund different from the previous ones.

The consigned fees include taxes applicable by law on the date of publication. Any variation in the concepts, bases or tax types applicable, will result in their consequent impact on the final price of the service, on the date on which it is provided.

Once the check-in is completed, a credit / debit card will be required as a guarantee.

To perform any operation, a minimum age of 18 years is required.

Villas Veaco Bahia Azul reserves the right to demand the corresponding responsibilities for the improper use of this system or the breach of the rules contained in these general conditions.

The user will be the only responsible in the event that the use of the service is done in a defective, partial or erroneous way, or in case someone operates on their behalf or on their own, using the procedures and their access code.

Villas Veaco Bahia Azul is not responsible for the interruption, inaccessibility or failure of any other nature that may suffer the operation of the system, as a consequence of those that may occur in any telecommunications services or other accessories unrelated to this entity and required for the operation of the same.

Pets are not allowed.